+2348108465651

No 91 Ogui Road, Asata Enugu

Refund Policy

ConX Business

Effective Date: 1st March 2026

Thank you for using ConX Business. This Refund Policy outlines the terms governing payments made on our platform.

ConX Business operates a strict No Refund Policy for subscription and premium services. By subscribing to any paid service on our platform, you agree to the terms below.

1. No Refund on Subscription Payments

All payments made for:

  • Premium business listings

  • Featured listings

  • Sponsored placements

  • Subscription packages (monthly, quarterly, yearly, or custom plans)

  • Promotional upgrades

are final and non-refundable.

Once a subscription is successfully processed, no refunds will be issued under any circumstances, including but not limited to:

  • Change of mind

  • Failure to use the service

  • Early cancellation

  • Business closure

  • Dissatisfaction with results

  • Removal of listing due to policy violation

Users are encouraged to carefully review subscription details before making payment.

2. Cancellation Policy

Users may cancel their subscription at any time. However:

  • Cancellation will stop future renewals (if applicable).

  • The current subscription period will remain active until it expires.

  • No partial or prorated refunds will be provided.

3. Failed or Duplicate Payments

In rare cases of:

  • Duplicate payment due to technical error

  • Incorrect charge caused by system malfunction

Users must notify us within 7 days of the transaction. After verification, ConX Business may, at its sole discretion, resolve the issue appropriately.

This does not apply to voluntary payments or user errors.

4. Account Suspension or Termination

If an account is suspended or terminated due to violation of our Terms and Conditions:

  • No refund will be issued

  • Remaining subscription time will be forfeited

5. Service Availability

ConX Business does not guarantee:

  • Specific traffic levels

  • Sales or customer acquisition

  • Business performance outcomes

Subscription payments are for platform visibility and listing privileges only, not guaranteed results.

6. Modification of Policy

ConX Business reserves the right to modify this Refund Policy at any time. Updates will be posted on our website with the effective date.

7. Contact Information

If you have questions regarding this Refund Policy, please contact:

ConX Business
Website: https://business.conx.ng
Email: business@conx.ng
Phone: +2347040865212